ReCycles Bikes Warranty
We Stand Behind Every Bike
Every bike we sell goes through our Certified Pre-Loved Inspection. That means a professional tune, fresh adjustments, and a test ride so that shifting, braking, and overall feel are just like a new bike.
If something feels off when you take it home, we’ll make it right.
After your purchase, you’re covered with:
✅ Lifetime Tune-Ups
Never pay for routine maintenance again.
Includes all labor in our basic tune-up package.
Parts not included — you only pay for any replacement components needed.
Covers normal wear & tear from regular riding.
Excludes damage from misuse, such as: crashing, stunts/jumping, trail riding on non-trail bikes, or rust/corrosion from leaving the bike outside.
ReCycles Bikes reserves the right to determine whether an issue is normal wear or misuse. Repairs from misuse will be billed at standard shop rates.
✅ Trade-Back Value
Every dollar you spend can be applied to your next dream bike.
Trade-back value applies dollar-for-dollar toward a bike of equal or greater value.
Bikes must return in reasonable, serviceable condition.
ReCycles Bikes reserves the right to reduce trade-back value for bikes that are damaged, weather-worn, or otherwise not in good working order.
Trade-backs are limited to one per year.
The program is designed for upgrades, not short-term rentals.
✅ Theft Protection
If your bike is stolen, we’ll replace it.
You must register your bike with your local police department.
A copy of the police report is required to process a replacement.
At ReCycles Bikes, we believe a bike should be a long-term companion, not a short-term headache. That’s why we stand behind our bikes. Fair, transparent, and built to give your two-wheeled friend a second life.
ReCycles Bikes Return Policies
We want you to love your ride and shop with confidence. Our policies are designed to be fair to our customers while also keeping our small shop sustainable.
🚲 Certified Pre-Loved Bikes
30-Day Satisfaction Guarantee: If you’re not happy with your refurbished bike, contact us within 30 days for a refund or store credit.
Refunds: Returns for refund are subject to a $100 restocking fee to cover transaction costs, reinspection, cleaning, retagging, and relisting.
Store Credit: Returns for store credit are full value (no restocking fee).
After 30 Days: Bikes are no longer returnable for refund, but still maintain trade-in value toward another bike so long as they are in good serviceable condition.
To start a return, just call, email, or stop by the shop.
🚲 New Bike Sales (Surly & Giant Special Orders)
We are a non-stocking dealer for Surly and Giant. All new bikes are special ordered just for you.
Because of this, returns are not accepted on new bikes. Once they leave our store, we cannot absorb the depreciation hit.
We may accept a new bike back as a trade-in, but trade-in value will usually be lower than the original purchase price.
Please make sure you’re confident in your purchase before committing to a new bike order.
Giant Weblink Orders: Bikes purchased through Giant’s website and shipped to our store may be returned directly to Giant, in accordance with their posted return policies.
🛒 Accessory Items
Accessories and helmets may be returned within 30 days.
Items must be in the same condition as when purchased and in their original packaging with all tags (if applicable).
ReCycles Bikes reserves the right to refuse a return if the item is not received in original condition.
✅ Our goal is simple: keep you happy with your purchase, while keeping our policies fair and transparent.